LET US ANSWER SOME QUESTIONS YOU MIGHT HAVE

Or, alternatively, these are some frequently asked questions.

How long will my order take to arrive ?

Orders being sent within the EU usually take between 2-7 business days to arrive.

Items travelling to countries outside Europe can take up to 15 business days for delivery.

Are custom orders available?

Yes, custom orders are an option.

If you are interested in a product that is not listed on our website, you can contact us and we will let you know whether we are able to provide what you are looking for.

How often are new designs added to the website ?

We usually add new designs to our collection every 20-30 days.

Do you ship internationally ?

Yes, we ship worldwide.

What are your shipping options ?

We send our items via Registered Hellenic Post, which provides you with a tracking number so that you can follow your order’s journey.

What are your payment options ?

We only accept Paypalpayments

Paypal allows you to make payments using a variety of methods including:

  • PayPal balance
  • Bank account
  • PayPal branded debit and credit cards
  • PayPal Credit
  • Debit card
  • Credit card 

… If you already have a Paypal account, enter your password and click Log In.
Review the invoice, and then click Pay Now to complete your transaction.

What do ‘sale’/new’ stickers on product thumbnails mean ?

Sale’ stickers are attached to items which are currently on sale. By clicking on the product, you are able to view the starting price as well as the discount price.

Items that have recently been added to our website will be marked as ‘new’.

How can I report an issue or contact you about general matters ?
  • You have the option of completing an online form by clicking on our website’s ‘contact’ button.
  • Our phone number is listed on the website’s ‘contact’ section too.
Where is your store’s location ?

Our store is based in Greece.

What is your returns process ?

When you receive your item and you wish to return it for any reason, you must contact us within 3 days after the arrival of your order. We will then give you our shipping address, and once we receive your order we will issue you a refund for the price of the product

(The buyer will be charged for the postage costs).

Can I cancel my order ?

We always ship within 24 hours after your order is placed. If you would like to cancel your order you can contact us, and if we have not yet shipped your order we will cancel it for you.

How can I check out the newest products on Laurelnymph?
  1. On our Homepage go to the upper left corner and click on the”Store” button.
  2. Click on the “All products” button.
  3. Don’t forget to make sure that the “Showing results” is on “Sort by newest”.That’s it! Now you can check out our newest products whenever you feel like it!

How to Register

To register at laurelnymph.com is as simple as adding your email in the register “email address” field.

First Click to: 

Then type your email:

Don’t forget the security code:

Click the register button:

That’s it! Your laurelnymph.com username and password is generated for you. Check your email to retrieve them. Sometimes for unknown reasons the registration email may end up in your junk folder, so check there too. So check there too.

Please use a password manager to store your password and username.

KeePass Password Safe

KeePass is a free open source password manager, which helps you to manage your passwords in a secure way. You can put all your passwords in one database, which is locked with one master key or a key file. So you only have to remember one single master password or select the key file to unlock the whole database. The databases are encrypted using the best and most secure encryption algorithms currently known (AES and Twofish).

For more information, see the features page.

KeePass is really free, and more than that: it is open source (OSI certified).

Download

Shipment Tracking

Laurelnymph.com supports shipment tracking only for registered users.

To track your shipment login and in the dashboard click one of the two “Orders” buttons.

Then click “VIEW” for the order you want to track.


On the next page you will find the button. Click it, and it will redirect you to a new page.

Then click the “ ELTA Hellenic Post ” .

Review the progress of your shipment

 

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